Involved in an accident
and it wasn’t your fault?

NOT AT FAULT CLAIMS | NAFC

Are you a victim of a Not At Fault accident and still being pressured by the other party?

Involved in a hit-and-run or can’t get the other driver’s details?

Fill out our form today, and our team will handle your claim professionally and get you the recovery you deserve at no cost to you

❋ FREE REPLACEMENT CARS

If you’ve been involved in a Not At Fault accident, you’re entitled to an Accident Replacement Vehicle, with all costs charged to the at-fault driver’s insurer.

At Not At Fault Claims (NAFC), we ensure you stay on the move without inconvenience. We provide a “like-for-like” or similar model delivered directly to you, so your daily routine isn’t disrupted.

Whether it’s a prestige car, hatch, sedan, ute, van, motorcycle, or scooter, we’ve got you covered. Your recovery is our priority.

❋ CLAIM MANAGEMENT

Skip the Stress – NAFC Has You Covered

In a Not At Fault accident? Let NAFC handle the claim for you.

  • No upfront costs

  • No insurance excess

  • No impact on your no-claims bonus

  • All costs charged to the third-party insurer

Fast, simple, stress-free recovery.

❋ REPAIRS

NAFC works with a network of 30+ hand-picked, quality-checked repairers.

Your vehicle is matched to the best repairer based on make, model, and damage – all at no cost to you, with repair costs recovered from the third-party insurer.

❋ TOTAL LOSS VALUATION

Total Loss Valuation – Fair, Fast, Stress-Free

If your vehicle is deemed a total loss, NAFC ensures you receive a fair market valuation.

We Fight for Your Rights
 When You’re Not At Fault
How It Works
  • Fill out our quick form with your accident details.

  • Email us all related documents and photos of incident.

  • Our experts review your situation to confirm it’s a Not At Fault claim.

  • We arrange a like-for-like replacement vehicle so your daily routine isn’t disrupted.

  • Your car is taken to a trusted repairer, or if a total loss, we manage the valuation – all at no cost to you.

Lodge your claim now